How much will my shipping cost
We offer free shipping for orders over R550. Otherwise shipping costs are dependent on the weight of your package and well as the location of the delivery address.
When will my order be shipped?
Most orders will be shipped the following business day.
When will I receive my order?
Our aim is to get your new plastic free goodies to you as soon as possible, within 3-5 business working days. Note for outbound ares this could take up to 10 working days. Unfortunately we do not dispatch any orders on weekends or public holidays.
How will my parcels be packaged?
We only sell and ship parcels that are in 100% recyclable or reusable packaging. All our boxes are sealed with non-reinforced paper tape, it is 100% recyclable, compostable and plastic free.
In order to protect glassware once it’s out for delivery, all glass products will unfortunately have to be wrapped in bubble wrap. Please note bubble wrap is recyclable and we urge you to reuse and recycle any packaging material that comes your way. This is only an interim solution and we are searching for alternative methods to protect glassware during the delivery process.
If you have any questions or suggestions drop me a message at firstname.lastname@example.org
Which carrier will you use to ship my order?
We aim to to get your new waste free goodies to you as soon as possible, that is why we collaborate with 3 different delivery companies. We currently use CourierIT, Courier Guy and Dawn Wing.
What is your return policy?
We do accept returns if it is within 30 days of purchase and in the original packaging. You can learn more about our return and refunds policy